Contact

How can we help?

Many answers are already in our guides and FAQ. For anything else, chat with us, email us or send the form below — the StreamHouse team replies.

  • Live chat

    For quick questions while you set up. The chat button sits in the bottom-right corner of every page.

  • Email

    support@streamhouse.co

    Best for screenshots, files and longer questions.

    Write an email
  • Contact form

    Pick a topic, tell us what’s happening, and we’ll reply by email.

    Go to the form
  • Social media

    Product news, tutorials and updates. For help with a stream, use chat or email.

Contact form

Tell us what’s happening.

A clear first message gets a faster, better answer. It helps to include:

  • The email on your StreamHouse account
  • The stream name and the platform
  • What you expected, and what happened instead
  • Any error message, word for word

Don’t paste stream keys or passwords into the form or an email.

“The support is amazing and quick, every single question I had was answered immediately by the staff no matter what time I asked, they always helped me.”
Vivian Studio · Verified on Trustpilot · Sep 9, 2026

Send a message

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What do you need help with?

Use the email on your StreamHouse account, if you have one.

We use these details only to reply to you. See our privacy policy.

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We reply by email.
Legal name
ELVESOFT LTD
Company number
17477228
Jurisdiction
England and Wales
Registered office
Suite 11247, 5 Brayford Square, London E1 0SG, United Kingdom

The registered office is our official address for legal correspondence. For help with your account, use chat, email or the form above.